Thursday, June 14, 2007

Mission Creep

Corporations face a choice of whether to diversify or to specialise. There are numerous advantages and disadvantages to both. However the decision on what to do is normally driven by the need to make the company as successful (i.e profitable) as it can be, in the long-term. Thus if the objective is already decided it can be easy to list the pros and cons and see whether to diversify or specialise.

For NGOs, it is not as simple: NGOs are driven by a vision: to make the World better, and each NGO has it own mission: how it will make the World better. Though it is rare, once an NGO achieves 1 mission (i.e. campaigning for better environmental protection), it can then move onto another mission towards this overall vision. Most large NGOs do this within the context of restricting themselves to what kind of missions they will undertake: normally based on their expertise and their beliefs -so they may concentrate on the environment, or poverty, or education etc.

Larger NGOs are quite well funded, however they still face potential mission creep, though for smaller NGOs it is a much greater concern, for NGOs all require funding (from just a few dollars a week to millions) and that funding must come from something and be directed towards something else. Often the 2 are connected, sometimes they are not. Faced with the opportunity to get money, most NGOs will try to get it, changing their programs or approach accordingly (which may no longer best address the needs of who/what they want to help). Is this good or bad? Every NGO must make decisions on a case-by-case basis, but it is very tough to reject funding.

Additionally many NGOs have their own little 'cash cow' which they use to raise money, and they spend resources on generating income -how much should they spend? Well, the international standard is no more than 20% of expenditure should be for admin or for fundraising. A 'cash cow' could be money from the government, from a business, from the public, from selling a product or service etc. But what 'cash cows' to pursue that support the mission; and which to reject? Again a case-by-case decision must be made considering various factors. One thing is for sure, Mission Creep in an NGO is a tricky issue and an issue most companies don't face. They have to worry more about strategies and less about objectives. NGOs often worry about objectives because theirs are more fluid and less defined.

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