Friday, January 18, 2008

How can a corporation make a difference?

If a corporation takes a broad aim of 'to improve the environment, to support education, to increase transparency' or anything else, for various reasons -selfish and altruistic, what are its best options?

Well, ultimately the biggest difference occurs from systemic changes and behaviour changes -none of which are easy, but which a corporation can support by working with government, with business associations and with initiatives (i.e. research, pilots, advocacy).

The next step would be to support others that are helping make systemic change; they are often doing this by raising awareness or improving accountability (naming and shaming, for example) and this could be the media or civil society or initiatives to build participation in decision making. This, again, often requires supporting existing initiatives and helping scale them up -or it could be to seed something new (but that will be sustainable or will have a defined end date).

Next could be to improve the ability for enforcement of laws and to improve the ability to meet legal requirements or implement legal reforms which may mean supporting NGOs, training government officials, training teachers, supporting training institutes, organising skills sharing etc. Supporting Universities can be a good way to support promising research, build capacity in teaching institutions etc.

Next, is the difference the corporation can make itself through its operations and its products. Making its operations more sustainable (Reducing waste, improving safety etc) and by developing products that are more sustainable.

Finally, once the corporation has got itself to a decent level it needs to start helping others reach this level, it needs to raise the bar. Not only does this provide massive benefit for the company in terms of PR, but it also raises the standard and forces its competitors to meet it. Best practise needs to be shared and others inspired to achieve. Influence should be used, especially on business partners and suppliers.

Ultimately it is the market that affects businesses and if the market mechanism is used to force others to improve, whilst the corporation stays ahead of the market, the corporation will always be first to market (since it is creating the market!). It is thus in its best interest to effect legal change that influences the market and to support the implementation of that legal change.

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